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Terms of Service

Terms for using our website and services

These terms explain how Daniel Matthews (doing business as Ontological Studio) provides contractor website builds, managed hosting, local SEO setup, lead routing, support, and optional AI or automation consulting, and what to expect when using this site.

Acceptance of terms

By accessing this website or using our services, you agree to these Terms of Service and applicable laws.

Services

Daniel Matthews (doing business as Ontological Studio) provides contractor website strategy, design, copy, mobile layout, local SEO setup, branding alignment, website build and launch, managed hosting, contact form setup, lead routing, ongoing support, and optional AI or automation consulting ordered through this site, checkout, invoice, or direct communication.

Client responsibilities

You agree to provide accurate business information, service details, brand materials, approvals, timely feedback, and required access to domains, hosting, forms, analytics, CRM, email, SMS, payment, or other tools needed to complete service delivery.

Payment and billing

Website package pricing, setup charges, monthly hosting/support fees, AI or automation consulting fees, and any custom work are listed on this site, checkout, invoice, or direct written communication. Overdue balances may delay launch, support, hosting changes, or additional work.

Intellectual property

Unless otherwise stated in direct written communication, completed website deliverables are provided for the client's business use after applicable setup fees are paid. Third-party tools, templates, fonts, images, domains, hosting platforms, form tools, analytics tools, AI tools, and automation platforms remain subject to their own licenses and terms.

Disclaimer

We provide services in good faith and with professional care, but cannot guarantee specific search rankings, lead volume, conversion rates, booked jobs, revenue, AI output accuracy, automation results, or other business outcomes.

Limitation of liability

To the maximum extent allowed by law, Ontological Studio is not liable for indirect, incidental, or consequential damages arising from use of this site or services.

Cancellation

Monthly website hosting/support services can be canceled at any time. Cancellation stops future monthly billing but does not refund completed setup work, completed custom work, past hosting/support periods, or third-party charges already incurred.

SMS terms

By opting in to SMS, you agree to receive service and conversational text messages from Daniel Matthews (Ontological Studio) related to inquiries, scheduling, website previews, project updates, hosting or support issues, AI or automation consulting, and follow-up. Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP. Reply HELP for help. SMS consent is not a condition of purchase. Additional privacy details are available in our Privacy Policy.

Changes to terms

We may update these terms periodically. Continued use of the website after updates indicates acceptance of the revised terms.